Payday One

Payday One Ratings

Payday One
Customer Service
Cost of Loan
Funded in Time
Would Use Again
Submit Review

Payday One has been a leading on-line provider of payday loans since 2002. Payday One was founded with the goal of being the most consumer-friendly lender in the industry. This benefits Payday One customers by giving them a guaranteed price, a fast and convenient loan process and friendly customer service. Payday One is a subsidiary of ThinkCash Inc. and has offices in Delaware, Nevada, and Texas.

Payday One Loan Application Process

Step 1: Complete the easy and secure loan application. It only takes a few minutes to apply on-line or by phone. There are certain requirements that have to be met when customers apply for a Payday Loan. Customers need an e-mail address, active checking account, and steady employment. Customers will also have to be at least 18 years old and a U.S. citizen.

Step 2: Customers will receive funds in their account as soon as their application is approved. Their checking account will be electronically credited the next business day. This pertains to all applications completed by 5:00 PM CT. Any applications received after this time will be processed the next day.

Step 3:

Customers can easily manage their account with Payday One. Customers will have on-line access to their account twenty-four hours a day for every day in the week. With only a few clicks customers can check their balance and make their payment. When their payment is due, Payday One will send customers an e-mail reminder. Customers can call or e-mail a Payday One Loan specialist if they need help with anything.

Mandatory requirements for a Payday One Loan are steady employment or a proven source of income. E-mail address, verifiable phone, checking account in good standing and being at least 18 years of age are also necessary. Verification of prior loan history and application data is obligatory for all signed loan agreements.

Payday One will rate an account in good standing only if it has 30 days of transaction history without any of the following:

- Non-sufficient fund transactions
- Returned Checks
- Overdraft Charges
- Negative Account Balances

Payday One Has Four Core Values used by each of their employees to guide their action:

Care for Customer: Payday One would not be in business without its customers. Payday One believes that each customer concern should be treated as if its business depended on it to succeed or fail. Payday One uses every effort to resolve any problems the customer may have. Payday One treats all customers with respect regardless of their status or if they were approved or declined, current or past due. Payday One knows our customers are honest, hard-working people and Payday One is there to help them get the money they need to get through a difficult time.

Care for Team: Payday One was not created by only one person or function, but by the hard work of the entire team. Payday One has an "all for one and one for all" philosophy which is important and essential for Payday One's growth. Payday One provides full support to others in the company. Payday One demonstrates that each person's opinion matters by trying to include others in key decisions.

Care for Excellence: Payday One believes that every detail, no matter how small, should be given attention if it improves Payday One's capability of delivering a low-cost and high quality service to customers. Payday One realizes that focusing on the "small things" will ensure the "big things" are taken care of. Each employee strives to meet commitments even if it requires them to work hard for long hours. Every employee expects support from his/her team. They show good examples by pushing to accomplish ambitious results and leads.

Care for Innovation: Payday One is not interested in the status quo. Payday One was built on a totally new concept for delivering low cost and great service. Payday One will continuously depend on bold ideas and ambitious plans. Payday One uses creativity and imagination for new challenges and will always set new standards for what can be accomplished. Employees are not afraid to suggest new ideas and they know this is everyone's duty.

Contact Payday One

Customer Support: 888-PAYDAY 1 (888-729-3291)
General Fax: 866-580-1228

Automated Customer support is available 24 hours a day. Live customer support is available Monday-Friday 7am to 8pm and Saturday from 8am to 5 pm (All times CT)

Payday One
Attn. Customer Support
P.O. Box 101842
Fort Worth, TX. 76185

Customers in Arkansas, Delaware, Hawaii, Louisiana, Minnesota, Pennsylvania, and Rhode Island, please use this address:

Payday One
Attn. Customer Support
2207 Concord Pike # 604
Wilmington, DE. 19803