Background
ACE Cash Express is the largest owner, operator, and franchiser of check-cashing stores in the United States, and is also a leading provider of short-term consumer loans and other financial services. The company serves individuals who need fast, convenient access to cash and alternative financial products, especially those who may not have access to traditional banking. ACE Cash Express offers a broad range of services, including payday loans, installment loans, title loans, check cashing, bill payment, money orders, wire transfers, prepaid debit cards, and more.
History
ACE Cash Express was originally founded as MoneyMart in Denver, Colorado in 1968. The company expanded rapidly in the 1980s and 1990s, growing through acquisitions and aggressive store openings. In 1986, the company was renamed ACE Cash Express after being acquired by private investors. ACE went public in 1993 and continued to grow, acquiring other large check-cashing chains and expanding its service offerings. By the late 1990s, ACE had diversified beyond check cashing, adding bill payment, money orders, prepaid phone cards, and small consumer loans. Today, ACE Cash Express operates over 750 locations nationwide and is recognized as a leader in the alternative financial services industry.
Types of Loans and Fees Charged
Payday Loans: Small-dollar, short-term loans designed to help cover unexpected expenses until the borrower’s next paycheck.
Installment Loans: Larger loans repaid over multiple scheduled payments.
Title Loans: Loans secured by the borrower’s vehicle title.
Other Services: Check cashing, bill payment, wire transfers, money orders, prepaid debit cards, tax services, and more.
Fees and Rates: Vary by state, loan product, and amount. All fees and terms are clearly disclosed during the application process.
Locations
ACE Cash Express operates over 750 locations across the United States, with a strong presence in states such as Texas, California, Arizona, Arkansas, Colorado, Florida, Georgia, Indiana, and more. In California alone, ACE has stores in major cities including Los Angeles, San Diego, San Jose, Sacramento, and many others.
States Where Loans Are Offered and Not Offered
Available States: ACE Cash Express operates in 29 states and the District of Columbia. Loan products and services vary by state due to local regulations.
Unavailable States: Not available in states with strict lending regulations or where ACE is not licensed to operate.
How to Contact ACE Cash Express
Customer Service Phone (Online): (866) ACE-CASH
Customer Service Phone (In-Store): (877) ACE-CASH
Customer Service Hours (CT):
Monday–Friday: 7:00 a.m.–8:00 p.m.
Saturday: 8:00 a.m.–7:00 p.m.
Sunday: 10:30 a.m.–7:00 p.m.
Email (Internet Loans): [email protected]
Email (All Other Inquiries): [email protected]
Headquarters: 1231 Greenway Drive, Suite 800, Irving, Texas 75038
Website: www.acecashexpress.com
Customers can also visit any ACE Cash Express store or use the online store locator to find the nearest location.
