CheckSmart

CheckSmart Ratings

CheckSmart
Customer Service
2.83
Cost of Loan
3.50
Funded in Time
3.50
Would Use Again
3.67
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Background

CheckSmart is an established financial services provider offering a range of short-term cash solutions and financial products. The company is known for its commitment to customer service, providing loans, check cashing, money orders, wire transfers, Green Dot® Visa® debit cards, gift card buyback, and other convenient services both in-store and online. CheckSmart’s mission is to deliver exceptional customer experiences and help individuals find the smartest financial match for their needs.

History

Founded in 1987, CheckSmart has grown into a trusted name in the alternative financial services industry. The company has served millions of customers over the decades, building a reputation for fast, friendly service and a customer-first approach. CheckSmart is headquartered in Dublin, Ohio, and operates under the Community Choice Financial family of brands.

Types of Loans and Fees Charged

  • Loan Types:

    • Payday Loans (short-term loans due on the borrower’s next payday)

    • Installment Loans (repaid over a set schedule in fixed payments)

    • Title Loans (secured by the borrower’s vehicle title)

    • Online Loans (available in select states)

  • Loan Amounts: Vary by state and loan product; customers are encouraged to contact their local store or visit the website for specific details.

  • Repayment Terms:

    • Payday loans: Typically due in full on the next payday (2–4 weeks)

    • Installment loans: Repaid in fixed payments over several months

    • Title loans: Terms depend on loan amount and collateral

  • Interest Rates (APR): Rates and fees vary by state and loan type, with all terms disclosed during the application process.

  • Fees: May include finance charges, late payment fees, and returned payment fees, depending on state regulations and loan agreement.

Locations

CheckSmart operates hundreds of neighborhood locations across the United States, with a strong presence in the Midwest and South. States with CheckSmart locations include:

  • Arizona

  • Florida

  • Indiana

  • Kansas

  • Kentucky

  • Michigan

  • Missouri

  • Ohio

  • Utah

  • Virginia

States Where Loans Are Offered and Not Offered

  • Available States: Loans and financial services are available in the states listed above; specific loan products may vary by state.

  • Unavailable States: CheckSmart does not operate in states with strict lending regulations or bans on payday lending.

How to Contact CheckSmart

  • Corporate Headquarters: 7001 Post Road, Dublin, OH 43016

  • Customer Service Phone Numbers:

    • Toll-Free: (800) 837-0381

    • (614) 798-5900

    • (855) 920-9800

    • Additional local numbers available for specific branch locations

  • Customer Service Email: [email protected]

  • Website: www.checksmart.com

CheckSmart also offers in-person assistance at its many store locations, with extended hours for customer convenience.