Advance America

Advance America Ratings

Advance America
Customer Service
2.00
Cost of Loan
1.00
Funded in Time
1.00
Would Use Again
1.00
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Background

Advance America is a leading provider of consumer financial services, specializing in cash advances, installment loans, payday loans, lines of credit, and other personal financial solutions. Founded in 1997, the company is dedicated to helping individuals achieve financial stability, especially those who may not have immediate access to traditional credit options. Advance America operates both online and through a large network of retail locations, emphasizing respect, transparency, and customer service.

History

Advance America was established in 1997 and has grown to become one of the largest non-bank providers of short-term credit in the United States. Over the years, the company has empowered millions of customers to access the financial solutions they need to manage unexpected expenses. The company is recognized for its commitment to a positive, inclusive work environment and has been certified as a Great Place To Work®. Advance America is a privately held company with its headquarters in Greenville, South Carolina.

Types of Loans and Fees Charged

  • Loan Types: Advance America offers payday loans (cash advances), installment loans, lines of credit, and title loans. The availability of each product depends on state regulations.

  • Loan Amounts: Loan amounts vary by product and state, typically ranging from $100 up to several thousand dollars.

  • Repayment Terms:

    • Payday Loans: Usually due on the borrower’s next payday, generally within two to four weeks.

    • Installment Loans: Repaid in fixed payments over several months.

    • Lines of Credit: Flexible borrowing with minimum monthly payments.

  • Fees: The typical fee for a cash advance is $15 per $100 borrowed. All fees and terms are disclosed during the application process and comply with the Federal Truth in Lending Act (TILA).

  • Interest Rates (APR): APRs and fees vary by state and loan type. Payday loans have flat fees rather than accruing interest, while installment loans and lines of credit may carry different rates.

Locations

  • Headquarters: 322 Rhett Street, Greenville, South Carolina 29601

  • Corporate Office: 135 N. Church St., Spartanburg, South Carolina, 29306

  • Retail Stores: Advance America operates more than 800 stores across 23 states, including Alabama, California, Delaware, Florida, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nevada, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Texas, Wisconsin, and Wyoming.

States Where Loans Are Offered and Not Offered

  • Available States: Advance America offers financial products in 23 states, including Alabama, California, Delaware, Florida, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nevada, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Texas, Wisconsin, and Wyoming.

  • Unavailable States: Advance America does not operate in states not listed above, generally due to state regulations or lending restrictions.

How to Contact Advance America

  • Postal Mail: 322 Rhett Street, Greenville, SC 29601

  • Customer Service Phone: (800) 937-3437 or (877) 505-0701

  • Email: [email protected] or [email protected]

  • Website: www.advanceamerica.net

  • Store Locator: Customers can find the nearest store using the store locator on the company’s website.

  • Hours: Monday–Friday: 8 AM – 9 PM EST; Saturday: 9 AM – 6 PM EST (hours may vary by location)