Background
Money Mart, now part of Money Mart Financial Services (formerly Dollar Financial Group), is a leading provider of alternative financial services in North America. The company serves underbanked and subprime customer segments, offering a range of products such as personal loans, installment loans, payday loans/cash advances, check cashing, prepaid cards, and money transfers. Money Mart operates both through a robust retail network and digital platforms, empowering customers to manage their finances and achieve their goals.
History
Money Mart was founded in 1982 in Edmonton, Alberta, Canada, to meet the growing demand for convenient financial services outside regular banking hours. The company expanded rapidly, reaching over 100 locations by 1994. In 1996, Money Mart was acquired by Dollar Financial Group, which later rebranded as Money Mart Financial Services in 2018. Today, Money Mart serves over 2 million customers annually, employs more than 2,000 people, and operates over 350 locations across Canada and the United States. The company is now part of Momentum Financial Services Group, maintaining a strong presence in both retail and online financial services sectors
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Types of Loans and Fees Charged
Payday Loans / Cash Advances: Loan amounts typically range from $50 to $500, with terms from 7 to 32 days. APRs are high, often exceeding 400% depending on the state or province. For example, a $100 payday loan may have a $17.50 finance charge, resulting in a total payment of $117.50 and an APR of 456.3% for a 14-day term.
Installment Loans: Available in select locations, with higher loan amounts and longer repayment periods.
Other Services: Check cashing, prepaid Mastercard (Titanium+), money transfers (MoneyGram), currency exchange, bill payment, business accounts, cash for gold, and gift card exchange.
Fees: Finance charges and origination fees vary by location and product. For payday loans, fees are typically $15–$20 per $100 borrowed, plus a nonrefundable origination fee. Returned item fees range from $15 to $25 depending on location
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Locations
Canada: Over 360 locations, including Money Mart and Insta-Chèques stores.
United States: Over 350 locations, including Money Mart and The Check Cashing Store.
Online Services: Many products and services are also available online through the company’s consumer websites
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States/Provinces Where Loans Are Offered and Not Offered
Available: Money Mart operates in multiple provinces across Canada and select U.S. states where permitted by law. Loan amounts, terms, and eligibility vary by jurisdiction.
Unavailable: Not available in areas with strict lending regulations or where the company is not licensed to operate.
How to Contact Money Mart
Customer Service (Toll-Free): (800) 361-1407
Headquarters (U.S.): 74 Swedesford Rd, Suite 150, Malvern, PA 19355
Headquarters (Canada): Toronto, ON
Legal Issues: (855) 291-2274
Email: [email protected]
Website:
U.S.: www.moneymart.com
Canada: www.moneymart.ca
Hours: Monday–Sunday, 9 a.m. to 9 p.m. EST (hours may vary by location)
Store Locator: Available on the website to find the nearest branch
Money Mart is a member of the Community Financial Services Association of America (CFSA) and the Canadian Consumer Finance Association (CCFA), and is accredited by the Better Business Bureau
